About the experience
What can I expect from the event?
"The Kadokawa Musashino Museum is a cultural complex that combines a library, art museum, and museum. Under the supervision of editorial engineer Seigō Matsuoka, naturalist Hiroshi Aramata, architect Kengo Kuma, and art historian and art educator Shingo Kanno, it disseminates culture from a diverse range of perspectives, from mainstream culture to pop culture.
The museum is a five-story building. The first floor houses the ""Grand Gallery,"" the largest exhibition room in the building, and the ""Manga & Light Novel Library,"" which contains over 40,000 comics and light novels. The second floor is the entrance, which includes the ticket counter. The 4th floor is a unique area that blends library, museum, and art gallery elements, featuring ""Edit Town - Book Street,"" a collection of 25,000 books curated and selected by Seigō Matsuoka; ""Aramata Wonder Treasure Museum,"" showcasing diverse exhibits curated by Hiroshi Aramata; ""Edit and Art Gallery,"" a new kind of gallery where objects, artworks, and words meet to create new value; and ""Bookshelf Theater,"" a library space surrounded by a giant bookshelf approximately 8 meters tall, where projection mapping is also shown. The 5th floor houses the ""Musashino Gallery"" and ""Musashino Corridor,"" featuring books and exhibitions related to the Musashino area.
Where is the experience located?
At Tokorozawa Sakura Town.
3-31-3, Higashi-Tokorozawa Wada, Tokorozawa-shi, Saitama
Does the experience take place in an indoor or outdoor venue?
The experience is held inside.
How long does the experience last?
Approximately 1 ~ 2 hours, dispensing on
Will food and beverage be available on site for purchase?
Yes, there is a restaurant (SACULA DINER), a café (Kado Cafe), and the Rock Museum Shop within the building. However, please be aware that eating and drinking are not permitted inside the exhibition rooms.
Will there be additional sessions?
Please refer to the event page for the latest information regarding ticket availability and the event schedule.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
There's no defined dress code for this experience
Will there be merchandise for sale?
Merchandise is at Rock Museum Shop. *exclude the 3rd floor exhibition.
Ticket
Can I purchase tickets at the door?
We will have a box office on site, at the entrance of the 2nd floor. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App (available on
Google Play
and the
Apple App Store
) or on the
Fever website
. Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please
contact us
if you need additional help. Make sure to include your ticket order number. Do I need to print my ticket?
Tickets do not need to be printed. You can find your ticket in the "Tickets" section of the Fever app (you can download it from the
Apple App Store
or
Google Play
). Please remember to log in with the same login method used to make the purchase. I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from
Google Play
and the
Apple App Store
. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us
.
If you are unable to display your online ticket due to running out of battery or similar issues, please visit the 2nd Floor General Information / Ticket Counter. If we can verify your purchase history, we can issue a physical ticket for you. However, please note that if your purchase cannot be confirmed, the counter will not be able to reissue a new ticket. I have purchased tickets online, but my phone ran out of batter before arrival. Can I still enter?
Please visit the 2nd Floor General Information / Ticket Counter. If we can verify your purchase history, we can issue a physical ticket for you. However, please note that if your purchase cannot be confirmed, the counter will not be able to reissue a new ticket.
Can I re-enter
Re-entry is permitted within the accessible areas during opening hours on the day of your visit. However, please note that for some special exhibitions, re-entry may be restricted in part or entirely. We recommend checking the specific details for each exhibition in advance.
Can I change the date of my ticket? Are refunds allowed?
You may change the date for this event up to 24 hours in advance. If you wish to make a change, please contact us
here
and include the ID of the ticket you purchased. To check if a ticket is eligible for a date change, go to the "Tickets" section of the Fever App. If changes are enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket.
No refunds are permitted under any circumstances. For more information, you can consult our
T&Cs
. Do you offer press passes?
For members of the press and media, please contact us directly through
this form
.
We will review your request and get back to you regarding the schedule and permissions for interviews or photography/filming. Access
Do I need to arrive at the start of my scheduled session?
You can visit the site whenever you want as long as it is within the time frame of the purchased tickets.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is this experience accessible for wheelchairs?
Generally it is available for wheelchairs, 種類によっては一部鑑賞いただけないエリアがございます。
Are there tickets specifically for people with disabilities or caregivers?
Discount for people with disabilities is available only to same-day tickets only. By presenting a valid disability certificate (original copy only) at the General Information / Ticket Counter on the 2nd Floor, the person with disabilities and one caregiver are eligible for a 50% discount.
Please note that this discount may not apply for certain exhibitions in the 3rd Floor Gallery.
For International Visitors:
Even if you do not have a disability certificate issued in Japan, you can still receive the discount by presenting an original physical certificate issued by your home country (photocopies are not accepted).
Important Notes:
Photo ID Requirement: If your disability certificate does not include a photo, you must present an original photo ID (such as a passport or driver’s license) alongside the certificate.
Originals Only: You must bring the original disability certificate/ID. Photocopies will not be accepted.
Verification: If you cannot present the original certificate or eligible documentation, the discount cannot be applied.
Capacity Limits: Please be aware that ticket sales will be suspended if the maximum number of available tickets is reached.
Are there chairs to rest inside the building?
Yes, there are chairs inside the building
Are there restrooms available on site?
Yes, there are restrooms on each floor, including accessible restrooms.
Can I take photos or record the experience?
Photography is permitted throughout the building, except for designated no-photography areas and specific artworks.
Video recording is prohibited except in areas explicitly marked as video-permitted. Also, the use of flash, selfie sticks, and any kinds of camera stand is prohibited.
What should I do if I lost my personal belongings?
Please reach out to the staff.
Is there a storage?
Small coin-operated lockers are available.
To ensure the safety and protection of the exhibits, we ask that you check in large items such as suitcases. Please visit the 2nd Floor General Information / Ticket Counter for assistance with your luggage.
Is there an age requirement?
All ages are welcome and can enjoy our facility. The Manga & Light Novel Library also includes a selection of children’s books, as well as a matted area where you can remove your shoes and sit down. Preschoolers must be accompanied by a parent or guardian at all times to enter.
Will there be an audio guide?
Yes, there is an official app for audio guides. Japanese, English, Chinese, and Korean are available.
5-floor Complex 
Variety of Art 
Good for 
